Safeguarding

A volunteer may phone the support line with a safeguarding concern about someone they have come into contact with or are working with during their deployment.

The British Red Cross have a team of specialist Safeguarding Assurance Advisers available to advise all directorates, services, staff and volunteers with any safeguarding concern regarding both adults and children.

Formal volunteers will have completed safeguarding training. Community Reserve Volunteers have been provided with a safeguarding essentials document to ensure they know how to recognise abuse and know what to do if they come across it.

• If there is an immediate risk to a child or adult, ask the caller to contact emergency services on 999
• If the caller is concerned that a child or adult has been abused or harmed or is at risk of abuse or harm, ask them to call the British Red Cross Safeguarding Team on 0300 004 0377 or if it’s less urgent, email safeguarding@redcross.org.uk.

If a volunteer makes a disclosure regarding their own safety, please speak to your supervisor. Find details of the safeguarding triage for supervisors here.

Domestic Violence
Adult abuse indicators
Child and young person abuse indicators
How to respond to a disclosure