Volunteer Support Line Operator Manual
Information and tools to answer calls to the British Red Cross volunteer support line.
About the Volunteer Support Line
The Volunteer Support Line offers practical and emotional support to all our volunteers (both core and community reserve volunteers) and responds to their questions or concerns about their volunteering tasks. The line aims to provide a listening ear for volunteers, be a safe space to share any issues or concerns, and signpost to further help if required.
Phone Number
0808 196 3652
Email Address
VolunteerSupport@redcross.org.uk
Opening Times
Monday to Friday, 10am to 5pm.