Zoom Instructions

Zoom is a video calling service. The support line uses Zoom video calls for:

  • Training operators
  • Briefing operators before shifts
  • Debriefing operators after shifts

For any meeting using Zoom video calls, we will send you:

  • A link to a website
  • A 10- or 11-digit code to enter into your computer, either through the Zoom app or website. For example ‘123 4567 8910’
  • A phone number with a meeting ID number, so you can join over the phone instead of on a computer or tablet

You can use Zoom on any device connected to the internet including a desktop computer, laptop computer, tablet or smartphone, or you can dial in on your phone if you prefer.

You don’t need Zoom account to join a support line video meeting. You don’t have to download Zoom to use it. Some people prefer to use the Zoom app, rather than the website.