Outlook desktop app – if you are using Outlook, and IT has granted you access to the volunteer welfare inbox, you will see the inbox at the bottom of the left-hand column in your Outlook desktop app.

Outlook web access – select the icon in the topic right of the page and click Open another mailbox. A dialogue box will pop up, enter volunteerwelfare@redcross.org.uk. A new tab will open with access to that inbox. This will only be possible if you have been granted access to the inbox by IT.